Grand Rapids, MI — [February 9, 2026] — Applied Innovation is proud to announce it has been recognized by Ricoh USA, Inc. with two distinguished awards for 2026: Ricoh ProVision Dealer Partner and Ricoh Production ProDealer. These honors reflect Applied Innovation’s continued dedication to elite service performance, advanced technical training, and delivering exceptional outcomes for customers across its footprint.
The Ricoh ProVision Dealer Partner designation recognizes top-performing Ricoh dealerships based on a rigorous evaluation of dealership performance, technician training, safety incident reporting, and service enablement metrics.
Applied Innovation was also named a Ricoh Production ProDealer for 2026, a recognition introduced for the first time this year to spotlight dealers with exceptional expertise and performance in the production print environment. To qualify, dealerships must first earn ProVision Dealer Partner status and meet additional requirements related to advanced technician training, ongoing production program participation, and service performance.
“We are absolutely thrilled to celebrate this achievement. Applied Innovation’s service team has earned the prestigious title of Ricoh ProVision Dealer Partner and Production ProDealer for 2026,” said Chris DeMars, Senior Director of Dealer Services, Ricoh Dealer Division. “This recognition is a testament to the team’s dedication, expertise, and commitment to delivering exceptional service.”
“These awards represent far more than operational milestones. They reflect who we are,” said Casey Lowery, President of Applied Innovation. “Our team shows up every day with a passion for service, for people, and for business. Being recognized by Ricoh with both ProVision Dealer Partner and the inaugural Production ProDealer award is an incredible honor, and it reinforces our commitment to deliver the highest level of service and support to every customer we serve.”
About Applied Innovation
With nearly forty years of industry expertise, Applied Innovation provides imaging, technology, and automation services to businesses, healthcare organizations, educational institutions, and manufacturing operations. Applied’s technology services and solutions are created with one goal in mind: to improve clients’ businesses and the lives of the people working within them. Applied Innovation locations in Michigan, Indiana, Ohio, and Florida are home to more than 500 team members, world-class technology partnerships, and a unique Customer Loyalty Center. To learn more, visit www.appliedinnovation.com.
About Applied Innovation
Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.
Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2025, Ricoh Group had worldwide sales of 2,527 billion yen (approx. 16.8 billion USD).
It is Ricoh’s mission and vision to empower individuals to find Fulfillment through Work by understanding and transforming how people work so we can unleash their potential and creativity to realize a sustainable future.
For further information, please visit www.ricoh.com.