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Managed IT Services

Managed IT services to help your business meet the demands of the digital age.

On premises, cloud, and hybrid Managed IT services for business of every industry and size.

If your IT team needs extra support, or you’re looking to outsource to a trusted partner to help you grow, Applied Innovation Managed IT services can support your needs. With managed and co-managed options (and convenient monthly commitments), it’s easy to get started. You’ll find our fast, friendly, amazing service, along with our consultative approach, give you peace of mind and free you to focus on business growth.

Predictable Costs

With Applied Managed IT, expenses are consolidated into one monthly investment. When costs are effective and predictable, you improve the stability of your business.

Greater Security

Phishing attempts of all kinds are evolving and cyber attackers are sneaky and experienced. Our team uses a proactive approach to mitigate threats and stay one step ahead of hackers.

Helpful Technology Roadmap

Your dedicated Applied Virtual CIO (vCIO) consults with your business and IT leadership to create a practical plan to evolve as your business grows.

Fast Response Time

Our Help Desk is available 24/7/365 to support your business. 

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Managed IT Solutions

Managed Network Services

Applied Managed Network Services allow you to meet stringent service-level agreements (SLAs) that keep your network up and running while freeing IT teams to work on more strategic priorities for your business. 

Applied Managed Network Services includes provisioning and managing your servers, routers and switches; installing and managing firewalls, operating systems and applications; and running security protections for your network. Our Managed Network Services continuously monitor all network elements to ensure productivity and performance.

  • Patch and AV Updates
  • SPAM Control
  • Email Continuity
  • Critical Monitoring 24/7/365

Managed Security Services

Cyberattacks are constantly evolving and the threat of bad actors continues to grow, no matter the size of your business. Stay one step ahead by letting Applied Innovation manage your network and data security. We identify security gaps in your network and applications, detect threats, and ensure critical business data stays protected. Our Managed Security Services allow you to focus on what matters most, while we prevent and, if necessary, respond to incidents.

  • Content Filtering and Reporting
  • Intrusion Prevention and Monitoring, including Managed Endpoint Detect and Response
  • Spyware, Botnets, and Phishing Protection
  • Penetration PEN Testing
  • Password Management
  • Compliance Assistance

Managed Help Desk

Our Managed Help Desk is staffed 24/7/365 with experienced and reliable experts. We respond to end-user requests quickly and effectively, and always strive for client satisfaction. Our Help Desk offers support by phone, live chat, email, and through our customer portal. We work around the clock, so you don’t have to.

  • Remote Monitoring and Management
  • Configuration Change Tracking
  • Mobile Device Management
  • 24/7 Help Desk Technicians
  • Ticketing
  • One Touch Resolution Support
  • Remote and On-site Support

Managed Backup + Disaster Recovery

With Managed Backup and Disaster Recovery services, Applied Innovation experts create and store cloud-based backups of your critical business data, including email, legal documents, financial information, and customer records.

In the event of a cyberattack, climate disaster, fire, or even a network outage, Applied can easily restore your data, so your business doesn’t miss a beat. Customized plans are tailored to meet your business objectives and can help ensure business continuity with little or no interruption during a disaster or outage.

  • Hourly Backups Performed Automatically
  • Same Day Virtualization
  • Automatic Offsite Transfer
  • Backup Verification and Reporting
  • 24/7 Monitoring for Backup Failure

Virtual CIO (vCIO)

Our vCIOs are strategic partners who understand your business, unique challenges you may face, and the state of your IT infrastructure. We manage the day-to-day, addressing emerging performance issues, mitigating threats, and enhancing user productivity. And we help you plan for the future, including how your current infrastructure evolves to support new directions for your business.

  • Dedicated Account Manager
  • Strategic Technology Planning
  • Technology Consulting
  • Technology Solution Engineering

Professional Services

Applied Innovation professional IT consultants provide expertise and additional staffing power for organizations that need support with specific IT projects, such as data center migrations or moving applications to the cloud. Working with your Applied vCIO, you can identify needed supports without re-directing your staff or adding headcount.

Vendor Management

Maintaining a list and communicating with hardware and software vendors can be complicated and time-consuming, especially when technical conversations are required. Applied Innovation Vendor Management experts manage your critical relationships, review and ensure contracts are fulfilled, and provide assessments of their overall value and impact.

Co-Managed Services

For organizations that have a robust IT infrastructure today, but need help with particular areas, Applied offers Co-Managed Services. Our Co-Managed Services allow you to choose the areas you require extra support: Applied Innovation experts work with you to supplement and enhance your current IT team.

Interested in Co-Managed Services? Speak to one of our IT experts today for a custom quote.

Managed Voice

Managed Voice systems are comprehensive, customizable, and secure solutions to simplify your business. VoIP (Voice over Internet Protocol) combines your internet connection, hardware, and voice systems into one package. Our experts ensure your voice and data are fully integrated with your network and perform at the highest level. 

Choose Managed IT Services from Applied Innovation

Scalability

Training IT employees can be time-consuming and expensive. And scaling networks often takes an IT team’s focus off other important areas, like mitigating threats and protecting data. Managed IT Services help your business stay flexible and focused on revenue-generating tasks, while supporting that growth, smoothly and reliably.

Preventative Approach

Managed IT Services take a preventative approach, proactively monitoring your systems and mitigating threats before they turn into a catastrophe for your business.

Friendly Experts

Applied’s IT technicians are knowledgeable, certified in the latest technologies, and provide unparalleled customer service. Whether providing specialized services to fill in gaps on your IT team, or stepping in to provide comprehensive services, you can rest assured they do whatever they can to support your IT needs.

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Technology Partners

Across all our services, Applied Innovation partners with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.

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"The best thing about Applied Innovation is there is always someone there... When it comes to our network and uptime, the size of their staff provides an instant response and can solve everything over the phone or remotely."

Conway Township

Technology and People to Move Your Business Forward

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