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Innovation means more service and smarts.

Would you rather deal with techno-babble or a real human who actually gets you? We thought so. With Applied, you get 500+ team members who are way more human than robotic. Accessible. Friendly. Fun. And best of all, the things we say translate to your business’ success.

Copier + Printer Customer Service

Current Customer Login

Access your client portal where you can place and track service calls, order supplies, report meter readings, view equipment on contract, and more. Whether you’re new to Applied Innovation or unfamiliar with our portal, take a look at this sample dashboard to see what to expect.

Request Service + Supplies

If you need to order supplies, place a service call, or want to request help with your printer or copier equipment give us a call or send us an email.

Customer Loyalty Call Center

Phone: 800-521-0983
Email: [email protected]

Customized Solutions

Unlock the full potential of your business with tailored solutions designed to meet your unique needs. Our team of experts is ready to guide you through every step, ensuring you get the most out of our cutting-edge technology and personalized support.

Technology Customer Service

IT Services Help Desk

If you need assistance with your technology solutions, please use the below contact information.

Start or Add Services

Empower your business with our cutting-edge IT solutions, designed to streamline operations, enhance security, and drive growth. Gain a competitive edge with tailored, scalable technology and unparalleled support, ensuring efficiency and cost reduction

ShredHub Customer Service

ShredHub Support

If you need assistance with your shredding solutions, please use the below contact information.

Current Client Service Request

If you need to request service, need a service calendar, want to confirm your next service date, or having billing/payment questions, send us a message. 

Where to Find Us

Corporate Headquarters
5555 Glenwood Hills Pkwy SE
Grand Rapids, MI 49512

Distribution Center
3223 Kraft Ave
Grand Rapids, MI 49512

Metro Detroit Headquarters
24050 Northwestern Hwy
Southfield, MI 48075

111 E Chisholm
Alpena, MI 49707

635 S Maple Rd
Ann Arbor, MI 48103

11394 N Linden Rd
Suite D
Clio, MI 48420

Opening July 1, 2024
379 W Washington Center Rd
Fort Wayne, IN 46825

Indianapolis, IN

COMING SOON

3180 Interstate Pkwy
Kalamazoo, MI 49048

5858 N Aurelius Rd
Lansing, MI 48911

6801 Broadway
Merrillville, IN 46410

433 Seminole Rd
Suite 107
Muskegon, MI 49444

4070 Meghan Beeler Ct
South Bend, IN 46628

3801 Sugar Palm Dr
Tampa, FL 33619

323 Lafayette St, Ste 2
Toledo, OH 43604

418 E. Eighth Street
Traverse City, MI 49686

2365 Shelby Drive
Warsaw, IN 46580

Frequently Asked Questions

You can download our recent W9 here or on our help page.

Applied Innovation W9
ShredHub W9

Yes! We have a team of connectivity experts ready to help get your device software running how you need. Simply give our customer loyalty center a call at 800-521-0983 and they will connect you with our connectivity service team to being your remote session.

Our hours of operation are Monday through Friday from 8:00 AM to 5:00 PM Eastern Standard Time.