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Managed Support Services
Innovate how your company maintains printing, reporting, and optimization, manages mail services and your fleet, and benefits from having an on-site liaison for print shop administration.
If you rely on print and copy services to keep your business running day in and day out, Applied Innovation offers Managed Support Services
We provide on-site support at your location to handle important imaging tasks as an extension of your own team. On-site employees can run mail services, provide device and printer management, and even handle first-level triage of issues that might arise. We are humans helping humans. We are local. We are your on-hand team to keep things running smoothly – all through your dedicated onsite employee.
Print Center Management
Development, implementation, and management of ongoing site operations.
Management of in-house production print needs and delivery coordination.
Form production services – creation, management, and retention.
Offline finishing.
Quality control – File inspection for fonts, image resolution, image registration, and special printing instructions.
Outsourcing support – liaison for outsourced requests/needs and
cost savings initiatives.
Mail Services
Client Liaison.
Sort incoming mail.
Post US Mail – 1st class, certified, packages.
Delivery and tracking non-US Mail – UPS, FedEx, etc.
Delivery and delivery coordination.
Postage services and supplies.
Package tracking / logging.
Reporting.
Departmental tracking usage.
Courier Services.
Device/Printer Management
Act as a liaison in fleet matters.
Manage service/supply requests.
Coordinate tracking and reporting of equipment moves, removals, exchanges,
and installations.
Provide pre and post implementation support.
Maintain database of all fleet print devices.
Assist with training.
Report on progress and performance including Service Level Agreements.
Analyze fleet printer utilization to ensure matching capabilities and requirements.
Ongoing fleet optimization.
"We have used the forms printing and mail room service from Applied for many years. The staff and service are impeccable matching our organizational mission and goals. The team is efficient and creative in supporting all of our department needs with a friendly smile."
Holland Hospital
Technology Partners
Across all our services, Applied Innovation partners with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.
Choose Managed Support Services from Applied Innovation
Any large business with a print shop – large corporations, school districts, hospitals, higher education – can benefit from the personalized, professional service provided through Managed Support Services from Applied Innovation. Let us create a one-stop shop for managing print, fleet, and mail services to take the headache out of print center issues.
Frequently Asked Questions
Large corporations, school districts, hospitals, universities, community colleges and other businesses with thousands of end users. If you have a print shop or mail room, we can streamline the process and make things easier for all users, including HR, Administration, and Operations. Your on-site Applied Innovation employee will manage all of it for you. We do it in-house, so you don’t need to outsource.
Applied Innovation will come in and do an on-site assessment to determine the best solution for your specific situation. Costs vary based on the customized services we provide, and we will work with you to create a plan that meets your needs.
Applied Innovation will provide on-site employees to manage all the important aspects of a print shop, mail center, and fleet. You don’t need to train people on your machines or processes. There is one number to call, and your on-site liaison will handle everything from managing the print fleet, to mail services, to reporting and optimization, to print production needs, to triaging issues as they arise.