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VoIP Phones + Communication
Smarter Telephony for Seamless Communication, Backed by Local Support and Expertise.
Customizable VoIP solutions to keep your business connected, productive, and compliant—without the hassle.
Our telephony solutions empower businesses with reliable, flexible, and scalable communication systems designed to meet your unique needs. From seamless VoIP integration to expert network support, we ensure your team stays connected without interruptions or IT headaches. With customizable call flows, premium features like mobile apps, and responsive human support, we make your transition effortless and your communication systems future-ready. Simplify, save money, and stay ahead with a partner that prioritizes your productivity and peace of mind.
Local Support
Local telephony support ensures your business gets the personalized, responsive service it needs, with experts who understand your unique challenges and goals. From installation to troubleshooting, our team is just a call away, providing hands-on assistance to keep your communication systems running flawlessly.
Guaranteed Reliability
Applied’s VoIP systems deliver 99.999% guaranteed uptime, ensuring your business stays connected when it matters most. Advanced features like call prioritization and failover options provide clear, uninterrupted communication, even during unexpected network challenges.
Simplified Productivity
VoIP enables seamless communication from any location with an internet connection, while network optimization ensures teams can focus on core tasks without disruptions. With features designed to enhance both user and caller experiences, VoIP fosters smoother interactions, creating happier, more productive employees and satisfied clients.
VoIP Phones + Communication Benefits
Customized Solutions
Tailor your phone system to fit your exact business needs with our flexible, customizable solutions. Scale users up or down as your business evolves without being locked into rigid contracts. Design call flows that match your preferences, ensuring every interaction aligns with how your team operates. Whether you’re a small business or a growing enterprise, we deliver solutions that adapt to you—not the other way around.
Enhanced Features
Empower your team with advanced VoIP features that streamline communication and boost productivity. Use mobile apps and softphones to stay connected from anywhere, access voicemail transcription and voicemail-to-email for efficiency, and gain insights with robust reporting and analytics. These enterprise-grade tools integrate seamlessly into your daily operations, helping you work smarter, not harder.
Local Support
Enjoy peace of mind knowing that when you need help, you’ll have a real person from Applied by your side. Our local experts provide hands-on support, ensuring your transition to VoIP is smooth and that any challenges are resolved quickly. We’re here to make your communication solutions hassle-free and reliable, so you can focus on running your business.
Contact Center
Deliver superior customer experiences with our integrated contact center solutions. Manage voice, chat, email, and SMS interactions through a single platform, complete with real-time reporting and customizable call flows. Whether you’re improving customer engagement or optimizing internal operations, our contact center tools provide the functionality and flexibility your business needs to thrive.
Security + Compliancy
Protect your business communications with solutions designed to meet the highest security and compliance standards. From advanced encryption and multi-factor authentication to secure data centers monitored 24/7, our VoIP systems safeguard your sensitive information against cyber threats. We also ensure compliance with regulations like E911, giving you the confidence to focus on your business while staying protected and prepared. With Applied, security and peace of mind come built-in.
Scalability + Reliability
Ensure your communication systems grow with your business while staying dependable every step of the way. With a 99.999% guaranteed uptime and flexible solutions that adjust to your needs, you’ll never have to worry about outgrowing your VoIP system. Our cloud-based platform delivers consistent call quality, seamless integrations, and the resilience to handle whatever comes next, keeping your business connected and productive.
Seamless Implementation and Ongoing Support
We make transitioning to cloud based VoIP simple and stress-free with implementation options tailored to your needs. Whether you prefer full-service, hands-on installation or a guided remote setup, our team is here to ensure your system is ready to support your business from day one.
White-Glove Service
Our White-Glove Service delivers on-site, end-to-end setup managed by our experienced team. From configuring devices to setting up call flows, we handle every detail to ensure a seamless transition with minimal disruption to your operations.
Remote Installation and Support
Our Remote Installation option combines flexibility and expert guidance to help you set up your system efficiently. With step-by-step assistance and responsive support, you’ll have everything you need to get your VoIP solution running smoothly. your business from day one.
Technology Partners
Across all our services, Applied Innovation only partners with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.
Choose VoIP Phones + Communication from Applied Innovation
Our trusted strategic approach ensures a seamless transition to the ideal VoIP phone and communication system for your business. At Applied, our dedicated experts pride themselves on building long-term client relationships through personalized, friendly service. By deeply understanding your business needs and goals, we deliver tailored solutions that enhance collaboration and improve productivity.
"They put their customers and employees first which speaks volumes... We’re treated like family. As a businessperson, I’m getting what I pay for and getting friends that care."
Children’s Healing Center
Technology and People to Move Your Business Forward
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Frequently Asked Questions
A VoIP solution requires a stable internet connection and compatible network. Our team will work with you to identify the best carrier to support your business requirements and future goals.
Absolutely! Our softphones and mobile apps let you make and receive calls using your computer or smartphone while appearing as your business number.
Yes! We handle number porting, allowing you to transfer your current phone numbers seamlessly to our VoIP system. If you need to implement a new phone number, we’ll take care of that for you.
Not necessarily. If your existing phones are compatible, they may work with our system. However, we recommend upgrading to our supported devices for optimal performance and access to advanced features.
Yes, our VoIP solutions are safeguarded with advanced encryption, multi-factor authentication, and 24/7 monitored data centers, ensuring your communications are always secure.
While desk phones require power, our system can automatically reroute calls to mobile devices or other locations, ensuring uninterrupted communication during outages. As long as your mobile device is able to connect to wifi or a hotspot, you’ll stay connected.
Most systems are typically fully implemented within 45 days. This includes a call flow meeting, setup, and any necessary training to ensure your team is ready to go.
We provide tailored training sessions to ensure your team understands the features and capabilities of the VoIP system. Options include on-site training or remote options for convenience. Whichever you chose, we commit to the same expert level of training for both.