GRAND RAPIDS, MI, January 28, 2026 — Applied Innovation (“Applied”), a Michigan-based, family-owned provider of office technology and managed services, announced the acquisition of American Office Solutions (“AOS”), a trusted managed print services provider serving organizations throughout Michigan.
Founded in 1969, AOS has built a reputation for delivering top-tier Managed Print Services, exceptional customer care, and a deeply personal approach to client relationships. With more than five decades of experience, AOS has remained focused on improving clients’ document environments and workflows, a philosophy that aligns closely with Applied’s people-first, service-driven culture.
As part of the acquisition, AOS customers will continue to be served by many of the same local team members they know and trust, now supported by Applied’s expanded resources, technology partnerships, and service offerings. AOS will operate under the Applied name and leadership team, ensuring continuity while enhancing long-term capabilities for customers across Michigan.
“For more than 50 years, AOS has been built on a culture of care for our clients, our team, and the communities we serve,” said Brad McEldowney, CEO of American Office Solutions. “As a third-generation family-owned business, it was incredibly important to find a partner that respects our legacy and shares our customer-centric mindset. Applied shares those values, and this partnership allows us to continue serving our customers at the highest level while providing access to expanded resources and solutions that meet their evolving needs.”
“This acquisition represents a thoughtful partnership built on shared values and a mutual belief that service after the sale is what truly defines success,” said Casey Lowery, President of Applied Innovation. “AOS has earned tremendous trust through its commitment to customer care and local service. We are proud to welcome their customers and team members into the Applied family and to support them with expanded solutions, deeper resources, and long-term stability.”
Through Applied, AOS customers will now have access to a broader portfolio of office technology solutions, including Ricoh, Canon, and HP, in addition to Kyocera and Lexmark, as well as expanded services such as Managed IT, Paperless and Content Management Solutions, Secure Document Shredding, VoIP Phones and Communication, and Facilities Management.
The acquisition further strengthens Applied’s presence in Michigan and reflects its continued focus on partnering with organizations that share a commitment to service excellence, strong culture, and long-term customer relationships.
About Applied Innovation
With nearly forty years of industry expertise, Applied Innovation provides imaging, technology, and automation services to businesses, healthcare organizations, educational institutions, and manufacturing operations. Applied’s technology services and solutions are created with one goal in mind: to improve clients’ businesses and the lives of the people working within them. Applied Innovation locations in Michigan, Indiana, Ohio, and Florida are home to more than 500 team members, world-class technology partnerships, and a unique Customer Loyalty Center. To learn more, visit www.appliedinnovation.com.
Applied Contact: Mary Hannon
Email: [email protected]
Phone: 616-307-9019