Skip to content

Bonnie VanSledright - Content Producer

Applied Innovation Receives Diamond Honors from Hyland

Grand Rapids, MI, March 6, 2023 – Applied Innovation is recognized for its expertise leveraging the power of content services to create efficient processes and empowered, connected customers. Proactive efforts such as customer reviews, R&D, knowledge sharing, and acquisitions have allowed Applied to continuously grow and invest in best-in-class solutions. Adapting their software solutions and offerings to match the ever-changing customer needs combined with excellent support experience has led Applied Innovation to success with their customers.

“OnBase is a powerful tool that enables our clients to share information and collaborate more efficiently and consistently,” shared Andrew Reed, Automation Manager of Applied Innovation. “It also improves visibility across teams, departments, and organizations which ensures the right people are doing the right job at the right time. Additionally, with remote workforce becoming more popular, organizations can allow their employees to do so without losing efficiency and visibility to critical business information.”

“Our partner program features industry leaders that provide cutting-edge technology to streamline processes, empower employees, and enhance customer connections. We congratulate Applied Innovation’s dedication to customer success and outstanding achievement as a Diamond Award recipient,” said Bob Dunn, vice president of global partner programs at Hyland.

The Hyland Global Partner Community is an exclusive team of more than 300 Hyland partners. They provide expertise and hands-on support for Hyland’s content services product portfolio, and the complementary technologies that make up automation solutions. Providers work with Hyland to give customers the highest level of technical support, while receiving continuous training to ensure successful programs from an industry leader and highly respected channel-friendly vendor.

About Applied Innovation

With over 35 years of expertise, Applied Innovation provides imaging, technology, and automation services to businesses, healthcare organizations, educational institutions, and manufacturing operations. Our goal, to improve our clients’ businesses and the lives of the people working within them, is measured by our 98.8% client retention rate. Applied Innovation locations in Michigan, Indiana, Ohio, and Florida are home to over 500 team members, our world-class technology partnerships, and a unique Customer Loyalty Center.

About Hyland

Hyland is a leading content services provider that enables thousands of organizations to deliver better experiences to the people they serve. Find us at