Grand Rapids, MI – Applied Imaging has been recognized as a Ricoh Circle of Excellence Certified Dealership for 2020. We have now earned this award for the past eight consecutive years, since the inception of the award in 2013.
Ricoh Circle Of Excellence
There are 400+ Ricoh Family Group Dealers in the country. This accolade is handed out to a very small selection of dealers. The criteria for earning such an award is based on quality of service, response time, success rates, and overall customer satisfaction.
“We are thrilled to receive this award for the 8th consecutive year. We take service very seriously – from our 130 technicians in field to our live call center. It feels great to bring in 2020 with such a high honor.” – Joe Green, Vice President of Service, Applied Imaging.
With Applied Imaging’s commitment to service excellence, a best in class customer experience is our number one priority.
About Applied Imaging
John Lowery founded Applied Imaging in 1987. From its roots in Grand Rapids, the company has grown to over 400 employees with offices in Kalamazoo, Muskegon, Lansing, Traverse City, Alpena, Novi, Ann Arbor, Clio, Troy and most recently, Toledo, Ohio. Applied Imaging’s business includes the sales and service of copiers, printers, document storage and retrieval products, shredding/document destruction, managed network services and software solutions that help customers be more productive and efficient when it comes to document workflow.