Applied Innovation, one of the nation’s largest and most successful providers of office technology products and services, has acquired Mid-City Office Systems of Auburn, IN, further strengthening their presence in the Hoosier state. The acquisition will be effective November 1, 2022 and give Applied Innovation four branch locations in Northern Indiana.
Founded in 1952, Mid-City Office Systems has served Northern Indiana, Northern Ohio, and Southern Michigan with IT support, VoIP systems, computer sales, and the sales and service of copiers with Canon as their primary manufacturer. The company will now operate under the Applied Innovation brand, but according to John Lowery, President/CEO of Applied Innovation, their customers will continue to see the same service, sales, and administration teams.
“It will be an extremely smooth transition for their customers since we have long represented the Canon product line and we don’t anticipate any personnel changes,” said Lowery, who founded Applied Innovation in 1987. “Plus, they will have the benefit of Applied Innovation’s expanded products and services offerings that include managed network services and additional IT support, enterprise-level document hardware and software, secure document shredding, voice and carrier services, facilities management, medical waste disposal, and much more.”
“The acquisition represents a combination of two entrepreneurial companies, with strong cultures and beliefs deeply rooted in people, customer experience, and service,” said Michael Boswell, president of Mid-City Office Systems. “I’m thrilled for our customers because I know they are in great hands and now have a single source provider for all their business technology needs.”
About Applied Innovation
With over 35 years of expertise, Applied Innovation provides imaging, technology, and automation services to businesses, healthcare organizations, educational institutions, manufacturing operations, and much more. Our goal, to improve our clients’ businesses and the lives of the people working within them, is measured by our 98.8% client retention rate. Applied Innovation locations in Michigan, Indiana, Ohio, and Florida are home to over 500 team members, our world-class technology partnerships, and a unique Customer Loyalty Center.