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Amber Poirier, Product Marketing Specialist

Real Talk: What Is Robotic Process Automation (RPA) – and What It Isn’t

Robotic Process Automation (RPA) might sound futuristic, robots replacing employees, AI taking over departments, or fully hands-off workflows that magically run themselves.

Real talk?
That’s not what RPA is.

RPA is software that mimics the clicks, keystrokes, and decisions a person makes when working through a digital task. Think of it as a digital assistant that follows the same rules every time, without getting tired, distracted, or buried under paperwork.

Before we talk about what RPA does, let’s clear up what it doesn’t do.

What RPA Isn’t

It isn’t a robot

No metal arms. No hardware.
RPA runs quietly in the background on your existing systems.

It isn’t artificial intelligence

RPA follows clearly defined rules. If “X” happens, it does “Y.”
If a task requires understanding context, interpreting messy data, or learning over time, that’s where Intelligent Document Processing (IDP) and Artificial Intelligence (AI) come in.

It isn’t a full workflow platform

RPA doesn’t replace your document management system or your line-of-business software. It simply connects the dots between them.

So… What Is RPA?

RPA is technology that automates repetitive, rules-based digital tasks like:

  • Moving data between systems
  • Copying and pasting information
  • Validating fields
  • Sending notifications
  • Generating reports
  • Updating records

If your team spends time doing the same steps over and over again, RPA can do those steps for them, consistently and accurately.

Why Businesses Use Robotic Process Automation

RPA shines when a process is:

  • Repetitive
  • Digital
  • Structured
  • High volume

And when paired with IDP, RPA becomes even more powerful. IDP reads and extracts the data. RPA moves it where it needs to go. Together, they turn manual busywork into smooth, automated workflows.

The Real Value: Time Back, Errors Down

Every business has processes that quietly eat up time and energy.
RPA helps by:

  • Reducing manual work
  • Eliminating copy-and-paste errors
  • Scaling instantly when workloads spike

Instead of spending hours updating systems or shuffling data between applications, your team can focus on the strategic, human work that actually grows the business.

More time for what matters. Less hassle. Real progress.

Where Applied Innovation Fits In

Just like with IDP, there’s no one-size-fits-all approach to automation.

Applied Innovation works with platforms like ElectroNeek and DocuWare to help you:

  • Identify where RPA makes sense
  • Map out the exact steps your bots will follow
  • Build and deploy automations
  • Maintain and optimize them as your business evolves

Our goal is simple: reduce manual work so your team can spend more time on meaningful, high-value tasks.

Ready to See Where RPA Could Help? Let’s talk about where RPA could make your day easier. Whether you’re just starting to explore automation or you’re ready to put RPA into action, we’ll help you choose the right tools and build a roadmap that actually works, for your people and your processes.