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VoIP Phones + Communication

Smart, Seamless Telephony. Big Solutions Backed by Local Experts Who Care.

Reliable, Scalable Telephony - Designed for the Way You Work.

Our telephony solutions empower businesses with reliable, flexible, and scalable communication systems designed to meet your unique needs. Seamless communication, advanced VoIP features, and personalized local support to keep your business connected, productive, and secure without  IT headaches.

  • 99.999% Uptime – Reliable service, no interruptions.
  • Customizable Call Flows – Tailor communication to your needs.
  • Scalable & Flexible – Grows with your business.
  • Mobile & Remote Access – Apps to help you work from anywhere.
  • Local, Human Support – Real experts, real solutions.
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Intermedia Elevate Unified Communications VoIP phones

Give Your Business The Communication It Deserves

Local Support

Talk to a local technician, not a distant call center. From installation to troubleshooting, our team is just a call away, providing hands-on assistance to keep your communication systems running flawlessly.

Guaranteed Reliability

Communication systems that deliver 99.999% guaranteed uptime – that’s under five minutes of possible interruption a year. Calls switch to a backup route automatically if the main line hiccups.

Simplified Productivity

One app for desk, laptop, or mobile, no extra tools to juggle. Your extension, voicemail, and caller ID follow you, so work flows smoothly and clients stay happy.

Unify My Communication
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Easy Rollout, Ongoing Support

Pick the install style that fits, go live on day one, and rely on our U.S.–based team for updates and 24/7 help.

White-Glove On-Site

We unbox, wire, and configure every device, build call flows, and train your staff, no downtime.

Guided Remote Install

Pre-provisioned phones arrive ready to plug in, and a dedicated tech walks you through setup over video, then stays on standby for tweaks.

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Explore How We Can Support Your Business

Built For You

A phone system that bends to your workflow, and your budget, so every user gets only what they need.

  • Mix desk phones, softphones, huddle-room and lobby endpoints; no one-size-fits-all licenses.
  • Add or remove users anytime with no contract lock-in or wasted seats.
Smart Features

Tools that shave minutes off every interaction and keep staff reachable anywhere.

  • Mobile & desktop apps, voicemail-to-email, live analytics, call recording.
Local Support

Real people in regional offices handle install, training, and rapid fixes, no call-center shuffle. With teams working in your time zone, you get fast, clear answers that keep business moving.

Contact Center

Handle voice, chat, email, and SMS in one dashboard so agents never tab-hop and customers never repeat themselves. Live analytics expose wait times and CSAT instantly, letting you tweak staffing and call flows on the fly. Faster resolutions mean happier clients and leaner support costs.

Security + Compliancy

Every call is locked down with end-to-end encryption, MFA, and 24/7 monitored data centers. Built-in E911 and industry-specific safeguards tick every compliance box before auditors even ask. Iron-clad security, no extra headcount required.

Scalability + Reliability

Add users or locations on the fly; our cloud platform keeps pace with you. With 99.999% uptime and automatic failover, downtime tops out at under five minutes per year. Crystal-clear calls and seamless integrations stay rock solid as your business grows.

Start My VoIP Assessment
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Technology Partners

Across all our services, Applied Innovation only partners with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.

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Choose VoIP Phones + Communication from Applied Innovation

Our trusted strategic approach ensures a seamless transition to the ideal VoIP phone and communication system for your business. At Applied, our dedicated experts pride themselves on building long-term client relationships through personalized, friendly service. By deeply understanding your business needs and goals, we deliver tailored solutions that enhance collaboration and improve productivity.

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Technology and People to Move Your Business Forward

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Frequently Asked Questions

A VoIP solution requires a stable internet connection and compatible network. Our team will work with you to identify the best carrier to support your business requirements and future goals.

Absolutely! Our softphones and mobile apps let you make and receive calls using your computer or smartphone while appearing as your business number.

Yes! We handle number porting, allowing you to transfer your current phone numbers seamlessly to our VoIP system. If you need to implement a new phone number, we’ll take care of that for you.

Not necessarily. If your existing phones are compatible, they may work with our system. However, we recommend upgrading to our supported devices for optimal performance and access to advanced features.

Yes, our VoIP solutions are safeguarded with advanced encryption, multi-factor authentication, and 24/7 monitored data centers, ensuring your communications are always secure.

While desk phones require power, our system can automatically reroute calls to mobile devices or other locations, ensuring uninterrupted communication during outages. As long as your mobile device is able to connect to wifi or a hotspot, you’ll stay connected.

Most systems are typically fully implemented within 45 days. This includes a call flow meeting, setup, and any necessary training to ensure your team is ready to go.

We provide tailored training sessions to ensure your team understands the features and capabilities of the VoIP system. Options include on-site training or remote options for convenience. Whichever you chose, we commit to the same expert level of training for both.

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