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Our Partnership Is A High Five Waiting To Happen

Welcome MCE Clients

Welcome Letter

Applied Innovation is excited to welcome the valued clients of MCE, Inc. We are committed to providing the same exceptional service and support to MCE, Inc. customers under the Applied Innovation name.

Welcome Packet

Discover how to reach out for your specific needs. Whether you’re looking to place a service request, order more supplies, or connect with your account manager, all the contact information you require is readily available.

Learn More About Us

For more than three decades, we’ve brought straightforward, jargon-free technology services to clients across a range of partners and industries. From imaging to technology to automation, you can count on Applied Innovation for pragmatic and future-focused solutions.

Copier + Printer Customer Service

If you need to order supplies, add services, or place a service request on your equipment, please use the specific emails below.

Copier/Printer Customer Loyalty Center: 800-521-0983

Copier/Printer Service: [email protected]

Sales: [email protected]

Supplies: [email protected]

Technology Customer Service

If you need assistance with your technology solutions, formerly NetSmart Plus, please use the below contact information.

IT Services Help Desk: 844-344-6450

IT Services Support: [email protected]

Sales: [email protected]

Send Us a Message

Any questions? Please reach out!

Down-to-earth people. Above-and-beyond service.

Applied technologies and services may be in the cloud but our people are right here on the ground, always accessible and available to be on site when you need us. Whether it’s helping plan your technology roadmap, providing services and hardware, or being there to answer questions in person or through our 24/7 self-serve portal, Applied Innovation’s 160+ team members are dedicated to delivering the services (and the customer service) you need. Commitment to service is a key element of our culture, and we’re confident you’ll find our team to be consistently fast, friendly, and amazing.

Frequently Asked Questions

Please download our W9 by clicking here. Current customers can find additional resources on our help page.

Our aim is to provide options that cater to your business’s needs. We accept payments via ACH, check, and credit card. For ACH details, please refer to our welcome packet linked above. Our remit-to address is:

Applied Innovation
7718 Solution Center
Chicago, IL 60677-7007

Best-in-Class Technology Partnerships

Applied Innovation represents leaders in imaging, automation, technology and security solutions.

We partner with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.

Where to Find Us

Corporate Headquarters
5555 Glenwood Hills Pkwy SE
Grand Rapids, MI 49512

Distribution Center
3223 Kraft Ave
Grand Rapids, MI 49512

Metro Detroit Headquarters
24050 Northwestern Hwy
Southfield, MI 48075

111 E Chisholm
Alpena, MI 49707

635 S Maple Rd
Ann Arbor, MI 48103

1110 W 15th Street
Auburn, IN 46706

11394 N Linden Rd
Suite D
Clio, MI 48420

3180 Interstate Pkwy
Kalamazoo, MI 49048

5858 S Aurelius Rd
Lansing, MI 48911

6801 Broadway
Merrillville, IN 46410

433 Seminole Rd
Suite 107
Muskegon, MI 49444

4070 Meghan Beeler Ct
South Bend, IN 46628

3801 Sugar Palm Dr
Tampa, FL 33619

323 Lafayette St, Ste 2
Toledo, OH 43604

418 E. Eighth Street
Traverse City, MI 49686

2365 Shelby Drive
Warsaw, IN 46580