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Our Partnership Is A High Five Waiting To Happen
Welcome MCE Clients
Welcome Letter
Applied Innovation is excited to welcome the valued clients of MCE, Inc. We are committed to providing the same exceptional service and support to MCE, Inc. customers under the Applied Innovation name.
Welcome Packet
Discover how to reach out for your specific needs. Whether you’re looking to place a service request, order more supplies, or connect with your account manager, all the contact information you require is readily available.
Learn More About Us
For more than three decades, we’ve brought straightforward, jargon-free technology services to clients across a range of partners and industries. From imaging to technology to automation, you can count on Applied Innovation for pragmatic and future-focused solutions.
Copier + Printer Customer Service
If you need to order supplies, add services, or place a service request on your equipment, please use the specific emails below.
Copier/Printer Customer Loyalty Center: 800-521-0983
Copier/Printer Service: [email protected]
Sales: [email protected]
Supplies: [email protected]
Technology Customer Service
If you need assistance with your technology solutions, formerly NetSmart Plus, please use the below contact information.
Send Us a Message
Any questions? Please reach out!
Down-to-earth people. Above-and-beyond service.
Applied technologies and services may be in the cloud but our people are right here on the ground, always accessible and available to be on site when you need us. Whether it’s helping plan your technology roadmap, providing services and hardware, or being there to answer questions in person or through our 24/7 self-serve portal, Applied Innovation’s 160+ team members are dedicated to delivering the services (and the customer service) you need. Commitment to service is a key element of our culture, and we’re confident you’ll find our team to be consistently fast, friendly, and amazing.
Frequently Asked Questions
Please download our W9 by clicking here. Current customers can find additional resources on our help page.
Our aim is to provide options that cater to your business’s needs. We accept payments via ACH, check, and credit card. For ACH details, please refer to our welcome packet linked above. Our remit-to address is:
Applied Innovation
7718 Solution Center
Chicago, IL 60677-7007
Best-in-Class Technology Partnerships
Applied Innovation represents leaders in imaging, automation, technology and security solutions.
We partner with best-in-class technology leaders to provide pragmatic, top-quality, reliable solutions for your business challenges.
Where to Find Us
Corporate Headquarters
5555 Glenwood Hills Pkwy SE
Grand Rapids, MI 49512
Distribution Center
3223 Kraft Ave
Grand Rapids, MI 49512
Metro Detroit Headquarters
24050 Northwestern Hwy
Southfield, MI 48075
111 E Chisholm
Alpena, MI 49707
635 S Maple Rd
Ann Arbor, MI 48103
1110 W 15th Street
Auburn, IN 46706
11394 N Linden Rd
Suite D
Clio, MI 48420
3180 Interstate Pkwy
Kalamazoo, MI 49048
5858 S Aurelius Rd
Lansing, MI 48911
6801 Broadway
Merrillville, IN 46410
433 Seminole Rd
Suite 107
Muskegon, MI 49444
4070 Meghan Beeler Ct
South Bend, IN 46628
3801 Sugar Palm Dr
Tampa, FL 33619
323 Lafayette St, Ste 2
Toledo, OH 43604
418 E. Eighth Street
Traverse City, MI 49686
2365 Shelby Drive
Warsaw, IN 46580