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Sheila Keller, Marketing Strategist

How to Remove Streaks from Copies

Have you ever gotten those annoying streaks of toner on your copies? Well luckily, the problem can most likely be fixed by cleaning four areas…
1. The exposure glass 00042
2. The slit glass 00043
3. The platen cover 00044
4. The document feeder assembly 00045
When cleaning all four of these areas on your machine, make sure to:
  • Use a clean, soft, and damp cloth to clean the surfaces
  • Then use a clean, dry cloth to remove any residual water
  • Do not use any solution other than water
If cleaning does not solve the problem, deterioration of the drum and/or PCU unit(s) may be the cause. Please call the Applied Imaging Contact Center.   For help with other common machine problems, check out our Ricoh and Lanier Knowledge Base.