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Ang Hoecker

4 Ways Managed IT Improves the Employee Experience

Managed IT doesn’t just improve overall business operations; it enhances the employee experience. As we explored in a previous article, employee satisfaction is crucial to the success of any business, especially in the post-COVID workplace. As a result, business leaders are prioritizing and improving the office experience for their team members in a variety of ways, such as investing in managed IT.

Working with a credible managed IT service provider means that employees spend less time on technical difficulties so they can focus on what they do best. There are several advantages of managed IT for the workforce, such as increased productivity, stability, security, and 24/7 customer support. This article explores how businesses can benefit from managed IT services.

4 Ways Businesses Can Benefit From Managed IT Services

1. Efficient Workflows

According to a Business News Daily article, “Save Money and Boost Productivity by Upgrading Your Technology,” “Technology upgrades can pay for themselves quickly by improving IT performance and boosting productivity.”

The article goes on to say, “Computers and outdated technology tend to run slowly and are plagued by glitches. Employees may grow frustrated as they wait for files to open or rendering to be completed.”

A dedicated virtual chief information officer (vCIO) takes the guesswork out of complex, technical issues and determines areas for improvement in existing systems, guiding the adoption of faster, more reliable, and intuitive modern technology. These new, efficient workflows can help employees hit their deadlines without the added frustration of their programs and software slowing them down.

2. Reliable Support at a Fixed Price

Predictable monthly IT costs create a stable environment for employees. For example, adhering to a particular budget helps business leaders re-invest in their team, by funding continued learning, company events, growth trajectories, or affordable health benefits — all contributors to long-term business success.

Prevent your accounting team from being sent into a frenzy due to an unexpected IT emergency that doesn’t fit into the quarterly budget — managed IT can be billed at a fixed monthly rate. You can save even further by customizing your managed IT services based on your team’s unique needs. After all, why pay for services you won’t be using?

3. Peace of Mind

Digital security is a fundamental benefit to working with a dedicated managed IT service provider. Employees can navigate their company’s network and handle confidential data with peace of mind, knowing that trusted technicians are in the background managing their passwords, monitoring for intrusions, and preventing spam and harmful spyware.

4. Fast Support

In the IT industry, 24/7 support is essential to the employee experience. Even with state-of-the-art systems, educated technicians, and prevention, incidents can happen. IT issues always seem to spring up at the wrong time — like when you have a long line of customers or you need to submit a proposal by 5 p.m. sharp.


Why scramble to manage emergent IT issues on the fly when a managed IT service provider can prevent most problems before they start, and support your team during inevitable troubleshooting? By facilitating efficient workflows, offering services at a fixed monthly price, decreasing stress among leadership, and remaining available at all hours of the day, managed IT professionals can improve employee experience and productivity overall.

Managed IT can play a significant role in making the lives of your employees easier — and more productive. With customized solutions, your business can invest in the support that will make the greatest impact on your team. At Applied Innovation, we’re committed to providing your business with best-in-class managed IT & help desk services. Contact one of our Managed IT Specialists in Michigan, Indiana, Ohio, or Tampa, Florida to take the next step in setting up processes that will save your company time and money.

Contact us today to learn more about our offerings!