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Heidi Killingham

Field Service Technician for Southeast, MI

Full Time
Detroit, Southfield
Posted 9 months ago

Applied Innovation’s printer/Low Volume MFP copier team is seeking a high capacity, self-managed candidate to fill a position as a Field Service Technician, supporting Southeast Michigan and surrounding areas. If no experience, will supply training.

Responsibilities for this position include, but are not limited to:

  • Working with customers to ensure high quality of service for Printers and Low-Volume MFP copiers within an assigned territory.
  • Diagnose, repair, and provide device updates per manufacturer requirements to ensure optimum operating conditions and maximize uptime.
  • Collaborate with fellow technicians and sales personnel to ensure client service needs are met.
  • Maintain established departmental processes including accurate inventory of parts, tools and other company assets.

Requirements include:

  • Maintaining printers and MFP copiers.
  • Will be working on Ricoh, HP and Kyocera and several brands of Printers and Low-Volume MFP copiers devices along with Zebra Thermo printers.
  • Daily travel to customer locations in the Greater South East Michigan areas
  • Technical proficiency in problem resolution
  • Professional demeanor with excellent communication skills.

Included with Position:

  • Training
  •  Vehicle
  •  Tools

Applied Innovation offers a full benefit program that includes medical, dental, vision, life, short-term disability, 401(k), paid vacation and paid holidays.

If you are interested in working for an award winning company, please submit your resume below and fill out an application by clicking here.

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