Full Time
Grand Rapids
Posted 2 months ago

Applied Innovation is excited to celebrate 35 years of helping our customers grow. Starting as a printer, copier, and fax dealer in 1987, Applied has evolved into a complete office technology provider. Commitment to service is a key element of our culture.  We’re confident that our Field Service Technicians that are certified by our in-house development team will provide our customers with fast, friendly, and amazing service. We’re proud to be a family-owned second-generation business and look forward to the next 35+ years.

Description of Position:

You will perform on-site repairs of printers and copiers, provide exceptional customer service, and become an intricate component to our service team environment. You will be supplied with a company vehicle, laptop, all necessary tools, phone plan options, and local job training.  Your schedule will be 8am to 5pm, Monday through Friday.

Key Job Responsibilities:

  • Troubleshooting, diagnosing, and repairing Copiers and Printers
  • Managing a vehicle parts inventory for equipment you service
  • Coordinating and scheduling repairs with clients
  • Performing preventative maintenance on Copiers and Printers

If you’re the right person for this opportunity, you will have the following:

  • Above average Mechanical Troubleshooting Skills
  • Excellent Customer Service Skills
  • Self-Organization
  • Self-Starting Attitude
  • High School Diploma
  • An Interest in building a long-term relationship with Applied Innovation

At Applied Innovation we use our extensive industry expertise to keep our clients online and moving forward.  When you visit our vibrant office building in Grand Rapids, Michigan, you will find our motivated, hardworking, and forward thinking team strategizing and implementing solutions for our clients.

Our team members are enthusiastic about innovation, team collaboration, and the success of our clients.  We are a growing company with a passion for people, for service, and for business. If you are interested in a culture that promotes personal growth, teamwork, fun, and coming together for the benefit of our clients, you are probably an excellent fit for our team!

Applied Innovation offers a full benefit program that include medical, dental, life, short-term disability, 401(k), paid vacation and holidays.

If you are interested in working for an award winning company, please submit your resume below and fill out an application by clicking here.

Job Features

Job Category

Service Jobs

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